IT Consultant (Calgary), Job #201118

E.S. Williams & Associates Inc.

ESW is an established IT Consulting Firm providing end to end IT services and solutions to small, midsized, and enterprise businesses. At ESW, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise, proven implementation methodologies with the right infrastructure and tools - we can decrease costs and complexity and increase IT innovation.

Primary Focus

The IT Consultant role will be ideal for one who enjoys a consultative approach to solving problems with a focus on providing great customer experience. A background in implementation, desktop, network, and server technologies and support is a must. This role involves consultation, implementation, and support services for clients' needs relevant to server and network solutions, with a focus on Microsoft based environments.

Location

• This position is based in our Calgary office.

Scope

• Consultants will receive exposure in the following areas:
  • Setup/configure/deploy/troubleshoot desktops, servers, networks (on site and in the cloud)
  • Consultation with clients on how IT solutions can support their business
  • How to identify improvement areas within our customer's' business
  • How to present these improvements to the customer
  • Work with new technologies (SharePoint, Lync, Hyper-V, Office 365)
  • Solving complex problems

Contacts

• Consultants will come into contact with customers from all industries, these contacts can include:
  • Administration staff / middle management
  • Executive management
  • Physicians, allied health professionals
  • Other consultants with different skillsets
  • Other technology vendors

Working Conditions

• This role requires good time management skills and an ability to work with minimal supervision
• On-Site Reponse: Consultants will spend much of their time onsite working with clients, when not at a clients site will be working out of the ESW Calgary office.
• Professional Development is available for all team members - information from online resources, colleagues, training courses, certification training and conferences.
• This role can be physically demanding at times in regards to carrying, setting up and servicing of hardware weighing up to  50 lbs. in a variety of office environments.
• Additional duties as required to support the business or team

Knowledge, Skills & Abilities

• 3yrs or more experience in a technical support role is preferred.
• Post secondary Education in a computer related discipline such as Computer Engineering Technology Diploma is a must
• Microsoft MCITP certification is preferable
  
• Alternatively, an appropriate combination of education and experience may be considered

Additional Comments

Compensation for this job will be based on the successful applicant's qualifications and experience.

Criminal Background check and other assessments are conditions of employment

To Apply:

Please forward your resume to hr201118@eswilliams.com, and include the name of our Co-Worker who referred you to this position, where applicable, in your cover letter.

For additional postings or information, please visit our website at www.eswilliams.com.